Terms of use | Pontaltech
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Home > EN > Terms of use

Terms of Use

Hello! It’s good to count on your interest! Before using our services, take the time to read our Terms of Use and Services and learn about the rules governing our relationship with you.

Below we will clarify some points that we consider important. If any questions persist about any points discussed or not in this document, please do not hesitate to contact us at juridico@pontaltech.com.br

1. DEFINITIONS

PONTALTECH: PONTAL SERVICOS EM COMUNICACAO DIGITAL LTDA, a limited liability company, registered with the CNPJ under No. 23.106.216/0001-31, based in the city of São Paulo/SP, at PC Ramos De Azevedo – no 206 – Andar 8 Conj. 850/840/830 – Old Town – ZIP Code: 01.037-010.

PLATFORM: Web system owned and offered by PONTALTECH, for use and management of services through user and password.

CLIENT: individual or legal entity registered in the PLATFORM, who accesses and/or uses the services offered by PONTALTECH with its user and personal password.

FINAL RECIPIENT: individual or legal entity informed by the CLIENT as the end in the chain of receipt of the services. PARTIES: Customer and PONTALTECH

2. ACCEPTANCE

Welcome to the https://pontaltech.com.br. This website is controlled and operated by PONTALTECH, a company located at Praça Ramos de Azevedo, 206, 8th floor, Conj. 2230, República, CEP nº 01.037-010, in The City of São Paulo, State of São Paulo,

In this document (“Terms of Use”) you will find details about the rules regarding the use of the website and our applications. Please read carefully the conditions described in this document. Access to, browsing or using our website is your declaration of acceptance of the terms and conditions proposed herein.

You may check the provisions of these Terms and Privacy Policy at any time through the platform and through our https://lgpd.pontaltech.com.br/pontaltech.

These Terms apply to all visitors, users and others who access or use the Service. Before using the PONTALTECH platform, you should carefully read the entire contents of this document and, if you agree, you can proceed with its use; where appropriate, for certain activities of processing personal data relating to the features and the provision of applications, products and services, you may be asked for free, informed and unambiguous consent. If you have any questions regarding this document please contact us and if you do not agree to these Terms of Use you must discontinue your access.

3. WHAT WE DO?

PONTALTECH is a private company that promotes technological solutions to connect customers with their end recipients through conversational systems, such as: Bot, Chat, SMS and others available in the “Products” tab in https://pontaltech.com.br/.

4. OBJECT

PONTALTECH through this website provides general information about the company, its actions and its products. DESPITE THE EFFORTS MADE TO MAINTAIN THE ACCURACY AND UPDATING OF THE INFORMATION PROVIDED, PONTALTECH CANNOT GUARANTEE OR ASSUME ANY RESPONSIBILITY AS TO ITS RELIABILITY, ACCURACY, VALIDITY, ACTUALITY, UTILITY, INTEGRITY, PERTINENCE, OPPORTUNITY OR SCOPE, NOT BEING, THEREFORE, RESPONSIBLE FOR LOSSES, LOSSES OR DAMAGES Occurred by THE VISIT TO THE SITE. YOU ARE RESPONSIBLE FOR VERIFYING THE RELIABILITY OF THE INFORMATION BEFORE MAKING ANY DECISION OR PRACTICING ANY ACT.

5. ELIGIBILITY: DECLARATION OF MAJORITY

As a condition of access to and use of the exclusive functionalities of this website and all related services, you represent that you are over 18 (eighteen) years old and that you have read the full and attentive reading of the rules of this document, freely expressing your agreement to the terms set forth herein.

6. PLATFORM USE

PONTALTECH platforms are available on the Internet, through which you can access its contents and see all kinds of services and products offered by the company.

To do so, PONTALTECH will always ask you for some permissions for the optimal functioning of the platforms during your use session. In some cases, you will need to register.

In this way, by accepting these Terms, you acknowledge that you are solely responsible for providing the correct information and personal data for registration, disempowering PONTALTECH of any and all liability for any false and/or inaccurate information, as well as for any damages and losses arising from such information caused to you, third parties or PONTALTECH itself.

In this same sense, you acknowledge that, exceptionally, if PONTALTECH finds any error or inconsistency in the information provided, access to and use of the platforms may be impaired until the irregularity is corrected by you, in the possible cases.

Finally, by accepting these Terms, you represent that you are solely and exclusively responsible for the information provided when you access the platform, being liable to third parties, for damages or losses arising from incorrect, incomplete or untrue information entered.

7. INTELLECTUAL PROPERTY

PONTALTECH, unless otherwise provided, is the copyright holder of all information available on the website, as well as all intellectual property rights and related rights. The use of the name, brand or logo belonging to PONTALTECH is closed, except and only when there is prior, express and written authorization.

You may download, print, or store information and materials made available on this website for your particular use, exclusively, and provided that you keep intact all copyright notices and other property notices. You are not permitted to make use of the information, in whole or in part, for commercial gain.

8. LINKS TO THIRD PARTY WEBSITES AND APPLICATIONS

The platform may contain links to third-party websites and applications. Please note that within these websites and applications, you will be subject to other Terms of Use and other Privacy Policies. Our Terms are not valid on third-party websites and applications. The existence of links does not imply in relation to endorsement or sponsorship of PONTALTECH with these third parties, and PONTALTECH has no responsibility with respect to these.

9. LIMITATION OF RESPONSIBILITY

For the correct functioning of this website it becomes indispensable for access and traffic of data between terminals of your computer or mobile device and the servers that host this website. Therefore, PONTALTECH does not guarantee or be responsible for the full and uninterrupted availability of the services provided herein, therefore not having any interference and not being responsible for any access to this website.

UNDER NO CIRCUMSTANCES, PONTALTECH SHALL BE HELD LIABLE OR LIABLE IN ANY WAY FOR ANY CLAIMS, DAMAGES, LOSSES, EXPENSES, COSTS OR LIDATION OF ANY NATURE RESULTING FROM OR ARISING DIRECTLY OR INDIRECTLY FROM THE USE OR INABILITY TO USE IT.

This website may also contain links to other Internet sites. As we have no control over third party websites, you acknowledge and agree that PONTALTECH is not responsible for any content or material on those sites. You further acknowledge and agree that PONTALTECH will not be liable or liable, directly or indirectly, for any damages or losses caused or suffered, due to the use or relitrust of information or materials obtained from third party websites.

10. PRIVACY

The use of some services offered on the website implies the need to provide personal data, which will be processed under our Privacy Policy https://lgpd.pontaltech.com.br/pontaltech.

PONTALTECH adopts all technical and administrative security measures for the protection of personal data, in accordance with applicable and current legislation, with regard to the privacy and protection of personal data, if you have any questions, you can redirect it to our Privacy committee via lgpd@pontaltech.com.br.

11. DURATION AND COMPLETION OF SERVICES

The content available on this website is indefinite. However, PONTALTECH is allowed to terminate, interrupt, or unilaterally suspend, at any time and without prior notice, the provision of the content or the website itself, without prejudice to the provisions of this document.

12. LEGISLATION AND FORO

These Terms of Use shall be governed by and construed in accordance with Brazilian law, regardless of conflicts of laws with the laws of other states or countries, and the Forum of the District of São Paulo – SP, to the exclusion of any other, shall be competent to resolve any doubt arising from these Terms of Use. The user expressly consents to the jurisdiction of this judgment to the exclusion of any other, however privileged it may be.

13. FINAL PROVISIONS

These Terms of Use may be updated without notice to the user, and the most up-to-date and current version of the Terms of Use is maintained on this website. Therefore, we recommend that you refer to this Privacy Policy from time to time to check for any changes.